Call center software for modern teams.

Set up your call center in 5 minutes and deliver a better service anytime, anywhere using any device.

No credit card required. Cancel anytime

Deliver 5-star support, every single time.

Set up in minutes

No hardware. No IT technicians. No headaches.

Set up your cloud-based call center in minutes, invite your agents, organize your workflows and start talking to customers anywhere in the world — today.

Global support via WhatsApp

Let your customer reach out to you instantly on the world’s most popular messaging app instead of searching for available support options.

Easily monitor your WhatsApp Business conversations in a Shared Inbox. Send and receive images, videos, audios, documents and location pins, to provide a stellar support experience.

2x your answer rates

Most customers don’t answer the call if they don’t recognize the number. They worry it could be spam.

Become a verified caller with iCallBlazer and 2x your answer rates. Verified calling will display your name, logo, and a verification symbol that will indicate that the call is legitimate.

Work from anywhere

Got teams in different countries?

Get phone numbers in 100+ countries and run your call center from anywhere in the world. Work from anywhere and on any device using our web and mobile apps or access iCallBlazer through your browser.

Resolve issues smarter and faster

Build IVR menus and routing rules to seamlessly direct each caller to the right agent every time in the shortest possible time.

Know what’s in happening in real time

With call center analytics, gain visibility into your call center’s performance in one place.

See the complete statistics on calls and texts, agents and call queues all in one place. Make better decisions and resolve issues faster.

Less manual tasks, more productivity

Automate manual tasks, increase agent productivity, and save hours each week. All your agents’ call, text messages, recordings, and voicemails are automatically saved in your CRM or Helpdesk software.

One-click integrations

Integrate with over 100+ CRM, Helpdesk, ATS and other apps with a single click.

Increase callbacks, replies and conversions

Send, receive, and manage SMS/MMS text messages to customers for easy and personalized conversations. Send text messages for order confirmations, service updates, discounts, survey and review requests, promotions and more.

Customer information at your fingertips

Have all the context you need about your caller and his past interactions even before you pick up the phone. The phone system pulls data from your CRM using CTI.

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All the right features, in one place.

Interactive voice response (IVR)

Easily route your calls to the right agent or team along with the ability to include self-service options.

Live call monitoring

View and listen to any call your teams are on and offer advice to your agents without disrupting the flow of the conversation.

Call queuing

Give your callers the option to remain in queue until one of your agents is available to respond.

Call center analytics

See the performance of your call center. Complex statistics on calls and texts, agents and call queues all in one place.

Conference calling

Host a conference call in seconds. Add existing contacts, dial new ones in and collaborate anywhere, anytime.

After call work

Provide buffer time and allow your agents to complete all follow-up tasks after each call – sending email, updating information in CRM and more.

Business hours

Define the opening hours and decide when you and your team are available for receiving calls.

Automatic call distribution (ACD)

Select the order in which you want to circulate your support calls – most idle, round robin or ring all.

CTI integration

Handle all call related activity from a single interface. Add new contacts, create tickets, tasks or edit orders in your CRM, helpdesk or e-commerce solution.

Real-time dashboards

Track key metrics like average wait time, average handle time and hold times through a live dashboard.

Call recording

Coach your team efficiently, ensure quality assurance, and guarantee compliance.

Workflow automation

Let the software do all the manual work. Automate workflows and improve the productivity of your agents.

See all features

Not convinced?

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And there’s more ..

International phone numbers

Go global, get a phone number and connect with customers in 100+ countries.

Migration with no downtime

Get a new phone number or transfer your existing phone numbers. Onboard your entire team in minutes with no downtime. 1-click data import.

1 cent/minute

Lowest calling and SMS rates in the industry. No, like seriously.

Simple to use

Don’t waste your time learning complicated and clunky systems. iCallBlazer is user friendly and simple to use.

Dedicated support

Chat, email and phone support anywhere, anytime. We’re all ears.

Great Voice quality and no more dropped calls!

“The voice quality is EXCEPTIONAL, I’ve switched multiple providers due to voice quality issues and dropped calls. I was tired of saying, “Can you hear me now?? The platform is easy to use. The ability to transfer calls to other teammates is a breeze.”

Sales manager at FocalPoint

Works great with ZenDesk.

We switched from a physical phone system to iCallBlazer during the start of the Pandemic and it’s worked out wonderfully. There is ton of flexibility on how to route calls and it’s very easy to use. The integration with ZenDesk really saves my reps a lot of time in data entry.

Bob Montanye, Call Center Manager at RDC Properties

Integrated with HubSpot in seconds

I can’t even begin to tell you how easy it was to integrate iCallBlazer with HubSpot. One-click integration really lives up to its hype. I love that all of my calls are automatically logged into HubSpot. The click-to-call any contact in HubSpot is a real time saver. The ability to send and receive SMS messages from HubSpot is useful as well.

Lisa Martins, Sales Manager at LGBTQ Careers

Tight Bullhorn Integration

“The integration into Bullhorn is really good. All the calls my recruiters make are logged and calls are recorded and transcribed making it really easy to write candidate summaries. With the Power Dialer my recruiters have been able to make more than double the calls than with manual dialing which has resulted in a lot more submissions and placements.”

Nick Vyas, Recruitment Manager at ExpertHiring

Integrate with the tools you love

See all 100+ integrations

Switching is easy

Tired of the bugs, dropped calls and terrible sound quality of your current phone system? We migrate your phone numbers, team, and data within a few days — without any service interruption.

Find out why customers from other providers are switching to iCallBlazer every day!

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And rated 4.3/5 in all the right places

100% free for 60 days 

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